frequently asked questions

Trying a new service can be a little intimidating, but it doesn't have to be! I've put together all of my most frequently asked questions, so you can learn everything you want to before booking a service! Just select which service you want to learn more about below!

+ waxing faq's

How long does your hair need to be to get waxed?

You'll need to have 2-3 weeks (3 weeks preferred) since the last time you shaved.

How long does your first wax last? 

Usually you can't fully judge your results based off of your first wax. Give it 4-6 waxes before you start seeing longevity. But appointments are usually spaced 4 weeks apart after your first wax.

Can you receive a spray tan shortly after waxing?

Wait at least 48 hours before spray tanning. The spray tan solution will soak into your freshly waxed skin causing it to appear spotty. 

Does waxing hurt?

Waxing can be painful because the hair is being pulled out by the root. If pain is something you are concerned about I do offer no scream cream (a numbing cream that is applied topically before the wax for 40 minutes) Please let me know in advance you would like to use No Scream Cream so you can come and pick it up to better prepare for your appointment.

how do i prepare for a wax appointment?

Take a look at our prep and care page HERE to learn about how to prepare for your appointment and properly care for your skin afterwards!

+microneedling questions

How long does the overall service take?

A microneedling appointment is generally 2 hours.

How long does it take to heal?

3 days maximum. Healing can range from a severe to moderate looking sunburn on day 1. Day 2 you will be a light pink color. By day 3 you're all healed with a new glowing complexion.

Does it hurt? 

Pain is very minimal since a numbing cream is used topically before the treatment! 

Can I receive microneedling with facial hair?

Yes, just be sure the hair is pretty short. I cannot microneedle over a long beard. If trimming is needed, do so 48 hours before your scheduled service.

When can I wear makeup again? 

Do not apply makeup for 3 days following the procedure. 

What type of skincare should I use after microneedling?

Use professional skincare recommended by your esthetician. You could be harming your skin by using unprofessional products following the procedure.

What type of needle do you use?

My specific microneedling pen is the safest out there. The needle cartridge is enclosed so needles only deploy when a stamping motion is applied, this insures the device is not scratching your skin causing more harm than good. 

+Lash questions

what can i expect during an appointment?

The second the door is opened you're greeted walked down to my personal and private treatment room designed for your comfort. A memory foam topper, lash pillow, and knee bolster is all apart of your appointment. A table warmer and blanket are also available for client comfort. Soft music is played or a podcast if wanted. I really take my time when it comes to doing your lashes, during a fill I remove every outgrown lash, I do not leave any grown out lash to ensure the longevity of your eyelash extensions. I also clean the lash line very detailed to ensure every single lash is as clean as possible before I apply any fresh extensions. Every single natural lash is then lashed leaving no natural lash behind. Inner corners, outer corners, everything. 

Do lash extensions damage my natural lashes?

No, each extension is only applied to 1 natural lash so that each natural lash is able to grow and shed as needed.

How long does a lash appointment take? 

Time varies based off of how many natural lashes you have but full sets range from 3-4 hours and fills 2-3 hours.

Can I wear makeup with eyelash extensions?

Please do not wear any mascara or eyeliner, as both will cause buildup and shorten the amount of the time the extensions will last. Eyeshadow is okay, just be sure to remove with lash cleanser, then cleanse the lashes again once makeup is removed.

How do I know what type of lashes are right for me?

I would recommend looking at my Instagram page for pictures!

+what are your policies?

Cancellation policy

I completely understand that unanticipated events happen occasionally in everyone's life. In my desire to be effective and fair to all clients, the following policies are honored.

24 hour advance notice is required,
when canceling/rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hours advance notice you will be charged 50% of your appointment. This amount must be paid prior to your next scheduled appointment.


Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a no-show. They will be charged 100% of the service for their missed appointment.

Late Arrivals

If you arrive more than 15 minutes late you will be asked to reschedule and will need to pay a fee up to 100% of the service before scheduling again. I take pride in my work and need the full amount of time scheduled to make sure I can fully finish! Please plan accordingly and be on time! Please do not bring anyone to your appointment. Arrange for childcare in advance. I cannot work and watch your children at the same time. This policy will be honored 100% of the time, no exceptions.

By scheduling with Club Beauty, you are agreeing to respect and follow these policies


Heidi’s Lashes is absolutely five star. She’s extremely professional, her space is very clean, which is very important to me.
She’s always on time and is very much a perfectionist so your eyelashes always look great. I never have an issue with my lashes between appointments. Highly recommended.


Heidi is the best! I’ve been going to her for 2 years, and am always happy with the results. She takes time to make sure that she has done her best work, and makes sure your lashes are perfection before you leave. I won’t ever let anyone else touch my eyelashes! 


Heidi is my favorite lash artist and I have tried many in Southern Utah. She is educated in her field and you can count on being very satisfied with her professional work.


I have been getting lashes for almost 4 years. I found Heidi about a year ago and she does the best lashes I have ever had. She is amazing and I get so many compliments on my lashes! Best lash lady ever.


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